When setting up a recruitment agency and looking to launch the online element of your service, one of the most important aspects to get right first time is the recruitment software package you choose. There are a number of recruitment systems available so it’s about considering your company needs and also finding a provider you feel you can develop a long working relationship with.
Ease of use
Whatever the features or the cost implications, the software needs to be user friendly. Depending on the size of your company, there may be a number of people accessing different areas of the system to carry out a range of tasks and it’s important to take into consideration their levels of IT skill. Ask for a demonstration and if possible, hold a workshop with key staff to undertake a live test of your favoured package to ensure that others find it as straight forward to understand and use as yourself. There should also be support and training made available as part of the initial installation of the software as well as ongoing help and guidance as required.
Server, Cloud or Hybrid
Unless you have a large in-house server or you are budgeting to have one installed, then your choice should be a web based online tool to ensure that you are saving money rather than having to hire IT staff to manage your network infrastructure. Cloud web hosting is the favoured option by many businesses these days – you can access the system from any location and you know that there is only a small possibility that there will ever be any server downtime.
However Hybrid options (like Darwin) bring the best of both worlds, with the rich functionality of Desktop software combined with the online accessibility of the database (and no server to maintain – just a 1click install).
Every organisation which requires recruitment software is different and so it’s important to work with a company who can really offer you a bespoke package. Look for customisable features and also the option of the addition of bespoke tools and specific reports which can be developed when required. Ask if further system development or upgrade incurs any additional cost.
As you have a website with some degree of career portal, the compatibility between your site and the software must be 100% glitch-free. With candidates having user accounts which they can log into and update their personal details as well as apply for jobs and track applications, look for a provider who can integrate this aspect without the need for data to be synchronised.
Recruiting software has evolved and should as standard offer candidate tracking, job order handling, the management of client information, interview tracking, a candidate search facility and in-built communication tools such as email and a mail merge facility to enable your recruitment company to be able to send a number of targeted messages to a large number of recipients in your database.
After researching, reviewing and watching demonstrations from your short list of possible software providers, it’s about making a list of all the important features and resources your company needs at the moment and the projected needs for your future growth. Compare this list to what is available from each of the companies and ensure it matches as closely as possible. Ensure the chosen package has all your must-have elements and in addition, the majority of your should-have elements. Don’t choose on price alone as you could end up with a system which is difficult to use, inaccessible outside the office and doesn’t live up to your needs or expectations because you’ve tried to cut corners on the budget.
Recruitment is a growing industry and you need to stake your claim as a company which is here to stay, attractive to clients and markets itself well to candidates and one of the key ways to ensure this is through the recruitment software you use.